Terms of Sale and Service
Last updated: 15 November 2026.
About these terms
These terms apply to purchases of digital resources, consultations, technical support, configuration and managed services offered through omnivirbahamas.com under the OMNIVIR brand. The contracting business, contact details and any service-specific terms must be identified in the quotation or order before payment. Contact jamiane@omnivir.com with questions.
What you are buying
The product page and your accepted quotation or order define the deliverables, price, currency, delivery arrangements, usage allowance and any recurring charges. A demonstration is an illustration, not a promise that an unconfigured live AI or voice service is already available. Only purchase a service when its scope and delivery arrangements have been confirmed.
Orders and payment
Check the order total and billing details before submitting payment. An acknowledgement confirms receipt of the order; if a service cannot be supplied as described, we will contact you to agree an alternative or refund the undelivered portion. We will not substitute a materially different service without your agreement. Our Payment and Billing Policy explains payment handling.
Your responsibilities and access
Provide accurate information, permission to use materials you supply and the access reasonably needed for the agreed work. Use delegated or least-privilege access where possible. Never send passwords, verification codes, full payment-card details or sensitive customer records through an ordinary enquiry email. Unauthorised or unlawful use is prohibited.
Digital resources and intellectual property
Unless a product explicitly grants broader rights, a purchased toolkit is licensed for your own personal or internal business use. Do not redistribute or resell it, or remove ownership notices, without written permission. You retain rights to your own supplied materials; any ownership or licence for custom deliverables must be stated in the service agreement.
Service limits and third-party costs
Software, AI and technical recommendations require human review. No guaranteed revenue, error-free operation, legal compliance or uninterrupted availability is promised. Third-party subscriptions, carrier charges and usage are included only when expressly stated. Paid AI or telephone usage requires agreed limits and authorisation; it is not unlimited by default.
Changes, cancellation and consumer rights
Agree material scope or price changes in writing before additional work. The Refund and Cancellation Policy and Digital Delivery and Service Fulfilment Policy form part of these terms. Nothing here excludes rights or remedies that applicable law does not allow us to exclude. A later service-specific agreement may add clearly disclosed terms; later website edits do not retrospectively change an accepted order without agreement.